Frequently Asked Questions
Find answers to common questions about our fine jewelry
What materials do you use in your jewelry?
We exclusively use ethically sourced 14k and 18k solid gold, GIA-certified diamonds, and high-quality precious gemstones.
Do you offer a warranty on your pieces?
Yes, every HYOU piece comes with a lifetime warranty against manufacturing defects to ensure your jewelry lasts for generations.
How do I determine my ring size?
We offer a complimentary ring sizer via mail, or you can use our digital sizing guide found on each product page.
Can I customize an existing design?
Absolutely. We offer bespoke modifications for most of our collections. Please contact our concierge for custom inquiries.
Is your gold recycled?
As part of our commitment to sustainability, 90% of our gold is refined from recycled sources to minimize environmental impact.
How should I care for my fine jewelry?
We recommend cleaning your pieces with mild soap and warm water, and avoiding contact with harsh chemicals or perfumes.